5 days old

Hospital Operations Administrator RN - Full Time

Rush University Medical Center
Chicago, Illinois 60612
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Hospital Operations Administrator is responsible for interpreting and enforcing Medical Center policy and procedure and partners with Legal and Risk Management to ensure current practices are consistent with hospital guidelines.


When applying for the role, please click "apply now" and when taken to www.jobsatrush.com, click on "search jobs" at the top right-hand corner. Then search for the job using job # 2019-2421

Position Responsibilities:

  • Act as the Emergency Incident Commander during situations of extreme crises to coordinate and ensure that basic hospital functions continues, while managing the crisis.

  • Represent the Management Staff and policies of Public Relations in situations involving the News Media, Fire and Police Departments, as well as all other public agencies to preserve the image of Rush University Medical Center.

  • Provide administrative supervision to all areas of non-clinical care and clerical for direction, problem solving and discipline. Develop effective clinical strategies to lead and support decision making and actions for clinical staff and patient care units. May intervene and take immediate action when the supervisor and/or nursing leadership is unwilling or unable to do so.

  • Mentor and coach nursing staff and create an environment of professional growth by demonstrating proficient leadership skills at the nursing division level.

  • Initiate investigation of incidents that will result in liability exposure to the Medical Center and make notification to the department of Risk Management.

  • Deliver timely reports to department directors and senior leaders in regards to operational problems that occur within their respective departments. Work closely with all nursing units to resolve staffing issues and concerns.

  • Receive and take necessary action upon receiving complaints from patients, visitors and staff. Serve as clinical authority and resource.

  • Locate and procure material and human resources that are necessary for the continuous operation of the Medical Center.

  • Take whatever action is necessary to ensure quality patient care and the integrity of the Medical Center. Attend all emergency situations in the Hospital and provide clinical administrative assistance and support as well as provide feedback regarding the effectiveness of emergency responses.

  • Responsible as liaison between patient and visitors for hospital related problems, policy clarifications and other non-programmed intervention. Work closely with the Emergency Department, Bed Management, Admitting, the Clinical Staffing Office, Nursing Units and Environmental and Patient Transportation Services to ensure patients are assigned beds and transferred appropriately. Resolve issues and concerns when normal channels and resources are unavailable.

  • Provide notification to senior medical, clinical and administrative leaders in the case of a Medical Center emergency, sentinel event and other events of a highly serious nature.

  • Provide administrative coverage to Rush University Medical Center, Johnston R. Bowman Center, and all other present and future facilities.

  • Articulate standards and monitor compliance with the State Nurse Practice Act, State Board of Nursing Regulation, regulatory agency standards and the policies of the Hospital. Translate the nursing and corporate vision and strategic plan into measurable goals and sustainable programs.

  • Utilize clinical information systems, i.e., Epic,

  • Demonstrate accountability for own professional practice, including progress toward achievement of annual goals and strategically plan for ongoing education to acquire new knowledge and skill set.

  • Participate in organizational shared governance and leadership.



Position Qualifications Include:

  • Current State of Illinois Registered Nurse licensure required.

  • Baccalaureate degree in nursing required; Master’s Degree preferred.

  • Minimum of 3 years’ healthcare management experience in progressive hospital/nursing management positions preferably with board hospital/patient care management responsibilities. Previous administrative or supervisory experience preferred.

  • Consistent proficient performance at RN 3 position or equivalent experience. National Certification required

  • Possesses excellent interpersonal skills, and interacts effectively with others in difficult situations. Analytical and problem solving skills required.

  • Ability to prioritize multiple tasks. Ability to work flexible shifts and days when required. Demonstrates the ability to communicate effectively orally and in writing. Possesses the ability to work in stressful and crisis situations, while exhibiting the highest degree of professionalism. Proven experience in conflict management and strong ability to negotiate differences.

  • Must have the ability to walk throughout the Medical Center. Must be able to stand for prolong periods of time. Work requires lifting or carrying objects of 10-30 pounds. Maintains the confidentiality of all patient information and that of the Medical Center.


Company Highlights:

  • Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.

  • Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital.

  • Rush University Medical Center is a four-time Magnet® facility, the highest recognition given for nursing excellence. Rush was also the first hospital in Illinois serving adults and children to receive Magnet status.

  • Rush was ranked Best Hospital in Illinois for Nurses in 2017 by Nurse.org.

  • Leading academic medical center, acute care hospital w/ 664 licensed beds.

  • Ranked among the top 20 best places to work in healthcare by Indeed.


Rush is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 


Posted: 2019-10-11 Expires: 2019-11-10

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Hospital Operations Administrator RN - Full Time

Rush University Medical Center
Chicago, Illinois 60612

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