13 days old

Director of Patient Care Services, Pediatrics & Pediatrics Intensive Care Unit

UI Health
Chicago, Illinois
  • Job Type
Director of Patient Care Services, Pediatrics & Pediatrics Intensive Care Unit

UI Health is seeking an innovative professional to serve as Director of Patient Care Services. The Director of Patient care is responsible for the day-to-day operation of the Pediatric and Pediatric Intensive Care nursing units. Oversees comprehensive health care as determined by score of practice guidelines and specialty. Manages the nursing practice, including the delivery of patient care, technical services, quality, safety, planning, organizing, staffing, and clerical practices.


  • Provide coordination of care and services through the management team of nurses, technicians, professionals and clerical staff. Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, planning for patient discharge.
  • Interpret and direct the implementation of nursing philosophy and objectives, departmental policies and procedures, and applies recognized standards of nursing care and practice.
  • Develop a therapeutic relation with patients, family members, visitors and colleagues.
  • Plan, select and devise nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards.
  • Establish, implement and evaluate quality of care. Plan and develop patient safety innovations and practice improvement.
  • Integrate Shared Leadership into clinical practice.
  • Assign, direct and review the work of subordinate supervisors/other nursing personnel. Prepare formal answers to, and recommend the adjustment of, grievances and disciplinary matters.
  • Prepare budget for assigned area or program and is responsible for adherence to approved budget.
  • Monitor and evaluate operations for compliance with licensure, accreditation and regulatory standards.
  • Determine supply, equipment, and facilities needed to accomplish unit goals.
  • Plan, assign, and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
  • Actively collaborate across all disciplines within Pediatrics and Pediatrics Intensive Care units to facilitate unit operations and to ensure patient needs are met.
  • Ensure best outcomes and high quality compassionate care of patients as they move through the hospital and into the home or other care facilities.
  • Develop a workplace culture that focuses on service excellence and an environment that encourages creativity, efficiency, quality of care, ingenuity, safety and innovations in operations.
  • Understand the process of change and take the initiative in planning and implementing change as needed.
  • Provide leadership to staff by example. Serve as a role model to staff for expected behavior related to communication, service, and accountability. Communicate in writing, in person, on the phone and via email with professionalism, courtesy and service-orientation to staff, co-workers, providers, patients and visitors and sets expectations for staff to do the same.
  • Complete and maintain Pediatric Advanced Life Support (PALS) certification.
  • Perform other related duties and participate in special projects as assigned.

Minimum Requirements:

  • Illinois Registered Nursing license required.
  • A minimum of a Masters degree in Nursing is required.
  • A minimum of five (5) years clinical nursing experience with progressive responsibility, which must include a minimum of three (3) years in an inpatient pediatric critical care unit is required.
  • Minimum of Three (3) years previous management experience is required.
  • Pediatric Advanced Life Support (PALS) certification is required.
  • One (1) year of current hospital inpatient experience is preferred.
  • Strong communication, customer service and decision-making skills; knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required.
  • Interpersonal skills to successfully interact with Hospital personnel and physicians is preferred.
  • Strong computer skills with the ability to become proficient with applications is preferred.
  • Ability to organize, delegate, facilitate, and prioritize duties required.


Salary & Benefits:

UI Health offers competitive benefit packages, including: vacation days, paid holidays, Floating Holidays, State University Retirement System, tuition waiver, tuition discount for dependents, and excellent medical, dental, and vision packages.

To Apply:

For consideration, please submit a complete application and supplemental resume by July 22, 2019.


The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.


Posted: 2019-07-08 Expires: 2019-08-07

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Director of Patient Care Services, Pediatrics & Pediatrics Intensive Care Unit

UI Health
Chicago, Illinois

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